Question 1

Do I need to know anything about websites?

Accepted Answer

Not at all. We handle everything — design, content, SEO, hosting, and ongoing updates. You get a simple admin panel if you ever want to make changes yourself.

Question 2

What if I want to make changes to my site?

Accepted Answer

You get full admin access to edit text, images, and pages. Or just email us and we'll make changes for you — it's included in your monthly plan.

Question 3

Is there a long-term contract?

Accepted Answer

No. It's month-to-month after the initial setup. Cancel anytime with 30 days' notice.

Question 4

How quickly can my site be live?

Accepted Answer

Typically 5 business days from when you approve the design. We work fast because our platform is purpose-built for trade businesses.

Question 5

What does the monthly fee include?

Accepted Answer

Every plan includes hosting, SSL, ongoing support, and content updates. Growth adds 4 blog posts per month, analytics, and priority support. Pro adds AI chat and automated content drafts. No hidden fees.

Question 6

Why is there a $750 setup fee?

Accepted Answer

It covers custom design, initial content writing, SEO configuration, domain setup, and Google Business Profile optimisation. It's a one-time investment so your site ranks on Google and converts visitors into calls from day one.

Question 7

What happens if I cancel?

Accepted Answer

Your site stays live until the end of your billing period. After that, it goes offline. We can export your content if you want to take it elsewhere.

Question 8

Do you work with my type of business?

Accepted Answer

We work with all trade and service businesses — plumbers, electricians, dentists, builders, mechanics, hair salons, accountants, restaurants, and more.

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